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Welcome to SIC Insurance - Ghana's preferred Insurer for:    Motor   |    Accident   |    Fire    |    Marine & Aviation   |    Engineering & Construction   |    Workmen's Compensation   |    General Bonds   |   

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Claims

How To Make Your Motor Claim

Making a Non-Motor Claim

Claims: Making a Non-Motor Claim:

What to do: 

As soon as you discover loss or damage to your assets, you need to report it to us.  If you think that the loss or damage is due to a criminal act, you should report it to the police immediately.  You should write down as many details as possible about what happened and when.

 

Who can make a claim: 

The policy holder (Insured)

The injured victim (s)

Parents or guardians in the case of minors

 

Types of Claims:

A Police Report should be attached to all types of Claims. 

 

Goods-in-transit

Police Report

Supplier’s Invoice

Waybill

Estimates of claim

 

Cash-in-Transit

Estimates of Claim

Cash Movement Register/Waybill/Invoice

 

Fidelity Guarantee

Internal Investigations Report of the Insured

Claim estimates

Recoveries made (If any)

 

Burglary

Claim estimates

Pictures of incident (If any)

Stock level before and after the loss (for stock in trade)

Documentary evidence on items lost

 

Workmen’s Compensation

Labour sheet I

Labour sheet II (First and final medical report)

Two passport sized pictures of claimant (One endorsed by Head of HR and the other by attending Medical Doctor)

Letters of administration and Burial Permit/Post Mortem Report/Death Certificate (for deceased cases)

 

Personal Accident, Group Personal Accident, & Family Personal Accident

Medical Report

Annual Report

Annual Salary of Claimants’ on insured company’s letterhead

Excused Duty Forms

Two passport sized pictures of claimant (One endorsed by Head of HR and the other by attending Medical Doctor)

Letters of administration and Burial Permit/Post Mortem Report/Death Certificate (for deceased cases)

 

Public Liability

Estimates of Invoices (for property damage)

Post Loss survey Report

Letters of administration and Burial Permit/Post Mortem Report/Death Certificate (for deceased cases)

Invite Claimant/Beneficiaries for Negotiation of claim

 

Bonds

Please contact us to process this claim

 

Fire and allied Perils

In case of Fire loss:

Contact the fire brigade / police.

Try to minimize the loss and protect the property.

 

Please provide the following documents:

Fire service Report

Estimates of Claim

Pictures of incident

Valuation Report

Stock level before and after the loss (for stock in trade)

 

Marine and Aviation

Please notify us for the processing of this claim and provide the following documents:

 

Marine Hull

Damage Survey Report

Captain’s report on the accident

The Engineer’s (Coxswain’s ) report (if accident involves engine or machinery)

Vessels log book

Valid licence of the Captain

 

Marine Cargo

Marine Cargo Insurance Policy or Certificate

Supplier’s Invoice

Packing List

Bill of Lading

Delivery Tally Sheet or harbour Waybill

Survey Reports

Custom Bill of Entry

Short landing Certificate/Shipping Agent’s Discrepancy Certificate

Auctioneer’s Account Sale Receipt

 

Passenger Baggage

Airway Bill

Passenger Ticket/Ticket Jacket

Passenger Manifest

Tracer Messages

Cargo irregularity report

Passenger’s letter of claim

Receipt covering missing items

Baggage identification tag

 

Aviation Passenger Legal Liability 

Letter of Claim

Flight Manifest

Aircraft Log Book

Passenger ticket

Medical Report of Injured Passenger

Death Certificate (if deceased)

 

Stevedoring and Shore handling

Crane /Forklift Operator’s report

Report by officer in charge of the gang which was undertaking the operations

Surveyors Report

Report by Stevedoring Superintendent

Report from the Security service

Estimates of claim

 

 

 

 

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